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972.484.4900 (Dallas) 817.529.1700 (Ft. Worth)

972.484.4900 (Dallas) 817.529.1700 (Ft. Worth)

Hotel Phone Systems in Dallas Fort Worth and Nationwide

Hotel/Motel Industry Phone Systems                 Request a Quote


The hotel/motel industry has very specific phone system needs and can vary greatly depending on the size of your facility. Though many customers are using cell phones these days, inter-hotel communications via intercom to various hotel/motel services through the hotel/motel VoIP PBX is vital to overall customer satisfaction during their stay. And in this rapidly changing industry, the needs of hotel motel accomodations are changing as well. Office Telesystems has hotel and motel industry phone systems from Mitel, Avaya and NEC that are designed to meet these needs for any hotel or motel chain. Office Telesystems also provides "from the ground up" services for new hotel/motel developments, including voice/data and video cabling, WiFi access, call management and billing, paging systems from Bogen, Viking and Valcom, message on hold, PBX, room phones and more!   Also, eliminate 911 liability with Metropolis Call Management.  Get notification of which room dialed 911 and at what time immediately via text, call or alarm, along with billing and call reporting!

Kari's Law Compliance

Is your Hotel or Motel phone system in compliance with Kari's Law? Kari's Law took effect on 9/1/16. 
Your system, including room phones, requires direct access to 9-1-1 service without the user having to first dial an initial number, digit, prefix or other access number or code before dialing 9-1-1. Learn more about Kari's Law. Older hotel and motel systems may not offer compliance. Have questions? We can help! Contact our office today and get compliant!

Whether you want pure VOIP, Hybrid VOIP PBX, or Digital PBX for your hotel/motel application, Office Telesystems has the right solution for your hotel/motel telecommunications. One touch access to front desk, concierge, spa, room service, housekeeping and other services help create VIP service for your guests. Voicemail services can be tailored to individual room needs. Traveling businessmen and women are demanding more and more services, including higher bandwidth for various data needs, but also for VoIP needs, such as VoIP soft phones and other audio and video applications.  Office Telesystems can help!

Automatic wake up calls are available in our Mitel, Avaya/Nortel and NEC hotel/motel PBX solutions incorporating Teledex, Cetis and other brand guest room phones. For individual room billing, call itemization and 911 emergency notification we have Metropolis Call Accounting solutions such as Profit Watch which are easy to use software platforms that can operate on standalone as well as non-dedicated PC's.

Guest Room Phones Available


Office Telesystems can also provide new guest room phones from Cetis, Teledex and other quality brand name guest room phones with your new hotel or motel system investment.  Ask us today to include guest room phones as part of your quote!

See more on these great Hotel/Motel PBX, Hybrid VoIP PBX, and pure VoIP systems at our Products section.

Mitel 3300
The Mitel 3300 VoIP-PBX provides medium and large hotels/motels and enterprise business feature-rich communications, centralized system management, scalability and VoIP networking capabilities. With the Mitel 3300, hotel/motel and enterprises can now network multiple locations, including a Mitel conference bridge for multi locations and other advanced applications.  Access to these features could include a hotel/motel property, corporate headquarters, remote offices, and employee home offices through their existing network.
Mitel SX200/200ICP VOIP-PBX
The Mitel SX-200 and 200ICP VOIP PBX is ideal for mid-sized hotel/motel properties, but can also expand to meet the needs of medium and larger locations. Whether you have ten employees in one motel or hundreds spread across a large multi hotel complex, a Mitel SX-200 or 200ICP IP PBX delivers the advanced capabilities your hotel or motel demands.
Mitel SX-50, 200D, 200L Digital PBX
These legacy digital PBX systems are still relevant in the hotel industry, as many are still in use today. End of life on these products go back to 2009 or earlier, but parts are still available. These systems provide easy expansion, troubleshooting and card replacement. Mitel’s SX-50, 200D and 200L are digital systems, using the Superset line of digital handsets and attendant console. With a robust range of features, the SX-50, 200D and 200L are industry favorites with their enhanced hospitality software features.
Avaya/Nortel Hotel Motel Solutions
Many larger hotels have the legacy Nortel Option Series or CS series (Option 11, 21,51,61,81 and CS1000) PBX solutions in place. Avaya, who acquired Nortel enterprise level solutions in 2009, has a migration strategy in place for these hybrid VoIP PBX systems, to include supported software upgrades, migration of Nortel OR Avaya handsets (VoIP, Digital or Analog) to new supported platforms and more. This evergreen platform can provide you many more years of service for your hotel or motel. Ask us for more information on how we can extend the life of your legacy Nortel solution or provide a cost effective, manufacturer supported replacement system. 

NEC SV9100 Phone Systems with Hotel Motel features, PMS Integration Request a Quote

A hospitality environment presents some major challenges for customer service employees and the NEC SV9100 delivers on those needs! With the demands of a mobile, connected staff in the hospitality industry, effective communications throughout your facility are vital to the success of customer service for your guests. Allow your employees to be productive regardless of their location with state of the art communications throughout your hotel or motel with the NEC SV9100


Are you a 20-120 room Motel on a budget? NEC SL1100 and SL2100 Hybrid VoIP Systems now available with Hotel Motel features!


With the new Hotel Motel License for the NEC SL1100 and NEC SL2100 you get a robust, cost effective VoIP phone system option for smaller Motels that do not require a PMS system interface. Features in the Hotel Motel feature license include Wake Up Call, Message Waiting, Room to Room Call Restriction, Check In, Room Status, Room Status Reports and more!  Also, check out our Metropolis Profit Watch call management software page, with features that can provide liability protection such as 911 notification, system and trunk outage alerts, toll fraud alerts and more!

Call or request a quote for a full range of phone systems solutions for the hotel and motel industry today.

Serving these Dallas Ft. Worth Cities and More! New Hotel Motel Solutions Nationally!

Office Telesystems serves Addison, Aledo, Allen, Alvarado, Argyle, Aubrey, Arlington, Azle, Balch Springs, Bedford, Benbrook, Burleson, Carrollton, Cedar Hill Cleburne, Colleyville, Coppell, Corinth, Crowley, Dallas, Decatur, Denton, Desoto, Duncanville, Ennis, Euless, Farmers Branch, Flower Mound, Forest Hill, Forney, Fort Worth, Frisco, Granbury, Grand Prairie, Grapevine, Haltom City, Highland Village, Hurst, Irving, Joshua, Keller, Kennedale, Lake Worth, Lancaster, Las Colinas, Lewisville, Little Elm, Mansfield, McKinney, Mid-Cities, Midlothian, North Richland Hills, Plano, Prosper, Red Oak, Richardson, Richland Hills, Roanoke, Rockwall, Rowlett, Sachse, Saginaw, Seagoville, Southlake, The Colony, Trophy Club, University Park, Watauga, Waxahachie, Weatherford, Westlake, White Settlement, Willow Park, Wilmer, Wylie and surrounding areas.

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