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Samsung Telephone Systems Dallas Fort Worth

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Office Telesystems has been an authorized dealer for Samsung phone systems in the Dallas Fort Worth area since 2011. After many successful years on the market Samsung Electronics America (SEA) will be ending the sale of the Samsung OfficeServ phone system products as of September 30, 2019. The last day to order OfficeServ systems, cards, licenses and VoIP phones will be on September 30, 2019However, we will continue to provide support for these products. Technical support from Samsung will continue until September 30, 2021. In-Warranty hardware repair/replacement will continue for 5 years from the date of purchase from Samsung. Last day for any warranty coverage still valid will be September 30, 2024.

Samsung Officeserv orders placed by September 30, 2019 will be fulfilled to the best of our abilities and as supply lasts. Deliveries on orders may have delays, so order now! We will have refurbished hardware options for systems, cards and phones for some time after the end of sale date. Selected licenses will be available for 1 year from the End of Sale date for existing customer extensions and expansions.

Here are some key benefits to Samsung Office Serv:
  • Free software updates for the life of the system
  • No software assurance fees
  • Options for analog, digital and VoIP desk sets, including wireless VoIP options
  • Scaleable architecture, including multi site with redundancy options
  • 5 year manufacturer parts warranty 
  • Desktop integration and mobility options available
  • Samsung, a proven name you can trust
  • Wireless VoIP Phones


Samsung Cutting-edge technology that’s affordable

Samsung’s expertise in voice/data convergence, wired, wireless communications, VoIP, and core network technologies are prevalent in the Samsung OfficeServ™ 7000 series, a family of groundbreaking unified communications that redefine the rules of the game. Features such as wireless IP Phones, email integration, SIP trunking and system to system networking with digital or VoIP endpoints are included for all servers.  

 Samsung OfficeServ™ 7100 – all in-the-box voice/data integration for small business environments up to 32 endpoints, PRI or SIP

• Samsung OfficeServ™ 7200-S – powerful technology with affordable, incremental growth potential up to 64 endpoints, conference bridge

• Samsung OfficeServ™ 7200 – remarkable communications power and versatility for small to mid-sized business, conference bridge, multiple voicemail                                                        options, businesses up to 128 endpoints 

• Samsung OfficeServ™ 7400 – a robust convergence infrastructure for complex business environments up to 480 endpoints, conference bridge,                                                                   and much, much more!

Talk to one of our expert sales representatives about Samsung phone systems, or send us and Equote Request for details.

XChange for Samsung  Learn More!

Xchange for Samsung connects your telephone to your office computer, providing links to Outlook, your existing CRM and Chat, making you more productive. A gateway integration to Microsoft Lync is also available, as well as others. In addition to CRM integration and call previewing, Xchange for Samsung provides these collaborative features:

In addition to CRM integration and Screen Pop, Xchange for Samsung provides the following features: 
  • Call control from your PC.
  • Internal contact manager for private contacts not in the company’s CRM database.
  • A detailed call history to see who you have been calling and called by, no more lost calls!
  • Dial from anywhere - Web pages, Adobe Reader, Outlook, Excel....most database applications and many other places.
  • Presence Managment - see presence status of co-workers, including whether they are out of the office, on vacation, in a meeting etc. directly place a call.
  • Integration with the top CRM manufacturers.   

      OfficeServ Operator 

      Xchange Operator Console for your desktop

Samsung We VoIP


Samsung WE VoIP is a Samsung smartphone application for the Samsung OfficeServ 7000 series phone systems. We VoIP provides users voice-over-IP communications over private Wi-Fi networks in the office and public Wi-Fi or 4G/LTE network when out of the office. Through the Samsung OfficeServ 7000 Series this application turns your Samsung mobile device into a full-featured Samsung VoIP phone, providing conference calling, transferring, call back and hold over your Wi-Fi network. The application is available at Google Play Store.

We VoIP provides the following features:

  • Crystal clear calls among We VoIP users
  • Local/international calls saving your mobile minutes
  • Ability to use work phone numbers on your mobile with office caller ID
  • Full-featured business phone functionality such as conference, transfer, hold, camp on
  • Available for Android and IPhone users!

The support you need – when and where you need it

Office Telesystems is here to support your Samsung Officeserv system until you are ready to migrate to a new Unified Communications solution. If you intend to keep your Samsung for another 6 months or all the way up to the end of life date of September 30, 2024, Office Telesystems will be here for you.

A direct connection to Samsung Phone Systems through Office Telesystems

As a decision maker for your business, it’s your job to make the right choices to keep your business competitive and vibrant. With Office Telesystems as your authorized Samsung dealer you can rest assured that you will have support for your Samsung system until you are ready to look at a new cloud or premise based phone system option. Look to Office Telesystems as your trusted advisor, keeping you informed about new technology advancements, service options, and cost-effective measures that can give your business a competitive advantage.

Office Telesystems represents a commitment to supporting you with voice technology and service for it. Office Telesystems expertise has sharpened with Samsung’s mandated certification courses, so you can be confident in the technology and service you are receiving.  



The Samsung OfficeServ™ and Samsung SCM Compact platforms provide you with business advantages across your entire spectrum of needs. First, you’ll enjoy the peace of mind that comes from knowing that your communications are being routed over a secure, reliable platform. Second, the intuitive design and scalable architecture of each platform enables growth in affordable increments, so your investment will carry you well into the future with significant ROI. In addition, the system’s architecture provides flexibility—a medium where additional applications can be added to enhance the power of Samsung’s solutions.  

More and more small and mid-sized businesses are realizing the need for Computer Desktop Integration to manage their voice and network communications more effectively. In response, Samsung has developed a suite of Samsung desktop applications such as Samsung Xchange, WeVoIP and CMS for improving call handing, mobility, managing the user interface, interpreting and gathering call reporting, and improving customer affinity through screen pops that detail names and call history. You have it all with Samsung!

With its single expandable architecture, Samsung OfficeServ™ 7000 install and configure easily. You are considering a platform that not only gives you access to voice and data throughout your office complex and even off-site, but also eliminates divergent systems, bottlenecks and competition between voice and data applications. True mobility freedom comes with Samsung mobility options available in Samsung Officeserv systems. Whether you are upgrading or are launching a converged system for the very first time, this lineup of systems offers a perfect blend of versatility, power and mobility that will accelerate your business.

The ability to focus on your core competencies

Managing your business can be an all consuming task, but Samsung has your communications needs covered so you’re free to focus on your core competencies. Samsung’s phone systems comprehensive solutions provide your business with the following advantages:

• Investment protection. Purchasing a member of the Samsung OfficeServ™ 7000 phone system product family means that migrating to a larger capacity platform to address additional employees is simple and cost effective.

• Freedom to think outside the box. With Samsung phone systems Go Green VoIP technology solutions, implementing a mobility policy for you or members of your staff becomes a viable option. Mobility options in Samsung Officeserv are a proven way to cut costs, recruit and retain employees, and most important, increase revenue. You’ll have the ability to accommodate your mobile office workers in a way you never imagined, and be confident in reaching the internal resources that cannot be wired down to the desk.

• Increased productivity: Ease of Use. Simply doing more with less and in less time is always a top priority for you. Samsung OfficeServ™ can be customized specifically for your business so you can extend your capabilities without extending your day. Samsung’s phone systems call routing options expedite high-priority calls such as revenue-generating sales calls, customer service calls, or calls from key business partners.

• Advanced feature functionality: You’ll quickly discover that Samsung’s telephone systems features were designed with you in mind. Simple, intuitive design enables greater user acceptance. Hard to find features and cryptic buttons spell disaster for long term adoption. Samsung enables you to spend less time training new employees and retaining former employees in using their desktop devices.


At Office Telesystems, we're committed to installing and maintaining your Samsung phone system in accordance with your expressed needs and expectations, and we will accomplish the installation in the most orderly and efficient manner possible.  This will ensure a smooth transition and full feature utilization, thus maximizing your short and long term investment in Samsung phone system technology.  An ongoing maintenance agreement with Office Telesystems will provide the peace of mind that a certified Samsung dealer is just a phone call away.

Serving these Dallas Ft. Worth Cities and More!

Office Telesystems serves Addison, Aledo, Allen, Alvarado, Argyle, Aubrey, Arlington, Azle, Balch Springs, Bedford, Benbrook, Burleson, Carrollton, Cedar Hill Cleburne, Colleyville, Coppell, Corinth, Crowley, Dallas, Decatur, Denton, Desoto, Duncanville, Ennis, Euless, Farmers Branch, Flower Mound, Forest Hill, Forney, Fort Worth, Frisco, Granbury, Grand Prairie, Grapevine, Haltom City, Highland Village, Hurst, Irving, Joshua, Keller, Kennedale, Lake Worth, Lancaster, Las Colinas, Lewisville, Little Elm, Mansfield, McKinney, Mid-Cities, Midlothian, North Richland Hills, Plano, Prosper, Red Oak, Richardson, Richland Hills, Roanoke, Rockwall, Rowlett, Sachse, Saginaw, Seagoville, Southlake, The Colony, Trophy Club, University Park, Watauga, Waxahachie, Weatherford, Westlake, White Settlement, Willow Park, Wilmer, Wylie and surrounding areas.  Austin, Houston, San Antonio, Waco, Tyler and more.

Nationwide services available.

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