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972.484.4900 (DALLAS) 
817.529.1700 (FT. WORTH)

Phone System Upgrades Dallas Fort Worth

Phone System, Software and Related Equipment Upgrades Dallas Fort Worth


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At Office Telesystems, phone system, software and related upgrades and system design for your Dallas Fort Worth office play a key role in whether you love your phone system and related equipment, or not! Upgrade and proper design of your system to meet the office needs of your business is key. Upgrades can improve your current systems design and make your system or software more productive for you, for less than the cost of replacement. Upgrades can include software, hardware and firmware upgrades, updating your system and keeping it supported by the manufacturer. This is vital to keeping your system properly supported.

Our phone system, software and related equipment upgrade services begin with an in-depth analysis of your needs as a business, which allows us to implement the right upgrades for your business model. Our years of experience in implementing telecommunications solutions for businesses just like yours ensures you of getting the right upgrade for the unified communications in your office. We look forward to applying our expertise relating to:

Planning the Implementation. The development of a custom designed plan and schedule will be key to successful implementation of your phone system, softwar or related equipment upgrade.  You’ll work with our team of experts and we request that you provide a point of contact to help us coordinate these steps:
  • Perform a complete site survey

  • Assessing your network for VoIP applications, proper cabling

  • Coordinate with your carrier of telco services (analog lines, Fiber, PRI or SIP)

  • Discuss phone system, software and related equipment upgrades, design and options. Check for current software assurance 

System and Administrative Training.

Training is essential to ensure employees know how to use the new system softwar or addition to your current system. Every employee will benefit from attending a training session. Here are the types of training that an employee may need, depending on their position with the company:
  • Specialized training of special applications or features, such as Operator, Administrator or VoIP Network

  • Group and individual training for extensions and voice mail

  • Review user guides with your employees


New phone system or other hardware upgrade Installation

Our technicians are certified on the equipment we sell, ensuring you of a complete phone system upgrade and installation done right the first time. We are poised to perform your upgrade in a cost-effective, timely manner:
  • Testing all hardware and software with the system upgrade
  • Installing and testing any specific applications (call accounting, VoIP applications, email integration, etc.)
  • Placing phones and other devices on the desktop; test and confirm operation

Software Assurance

Nearly all system software today offers software assurance. This is a service which can be purchased annually that provides full warranty and software updates for your system. This can keep your phone system and software supported for manufacturer and dealer technical support. 

Post-Cutover Activities

Once your new phone system upgrade, software or other equipment upgrade is installed (this is called “cutover”), there may be some changes you would like to make once you start using your system or software upgrade. With this, you will have 30 days of FREE programming changes to make adjustments to the initial implementation of your upgrade.

We are committed to installing and maintaining your phone system, software or related equipment upgrade in accordance with your expressed needs and expectations. Call us today to assess your needs for your phone system, software or related equipment upgrade and design. You’ll be amazed at the difference a properly implemented upgrade to an existing system or softwar can make once installed at your business office! Call or request a quote today.

Serving these Dallas Ft. Worth Cities and More!

Office Telesystems serves Addison, Aledo, Allen, Alvarado, Argyle, Aubrey, Arlington, Azle, Balch Springs, Bedford, Benbrook, Burleson, Carrollton, Cedar Hill Cleburne, Colleyville, Coppell, Corinth, Crowley, Dallas, Decatur, Denton, Desoto, Duncanville, Ennis, Euless, Farmers Branch, Flower Mound, Forest Hill, Forney, Fort Worth, Frisco, Granbury, Grand Prairie, Grapevine, Haltom City, Highland Village, Hurst, Irving, Joshua, Keller, Kennedale, Lake Worth, Lancaster, Las Colinas, Lewisville, Little Elm, Mansfield, McKinney, Mid-Cities, Midlothian, North Richland Hills, Plano, Prosper, Red Oak, Richardson, Richland Hills, Roanoke, Rockwall, Rowlett, Sachse, Saginaw, Seagoville, Southlake, The Colony, Trophy Club, University Park, Watauga, Waxahachie, Weatherford, Westlake, White Settlement, Willow Park, Wilmer, Wylie and surrounding areas.

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