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972.484.4900 (DALLAS) 
817.529.1700 (FT. WORTH)

Phone System Upgrades

Phone System Upgrades

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At Office Telesystems, phone system upgrades and system design play a key role in whether you love your phone system, or not! We understand there is much more to a completed phone system installation than simply installing the hardware. Upgrading and programming your system to meet the office needs of your business is key.

Our phone system upgrade services begin with an in-depth analysis of your needs as a business, which allows us to implement your solution to fit those needs. Our years of experience in implementing telecommunications solutions for businesses just like yours ensures you of a properly implemented solution.  We look forward to applying our expertise relating to:

Planning the Implementation. The development of a custom designed plan and schedule will be key to successful implementation of your phone system upgrade.  You’ll work with our team of experts and we request that you provide a point of contact to help us coordinate these steps:
  • Perform a complete site survey
  • Assessing your network for VoIP applications, proper cabling
  • Coordinate with your carrier of telco services (analog lines, Fiber, PRI or SIP)
  • Discuss phone system upgrades, design and options. Check for software assurance 
System and Administrative Training. Training is essential to ensure employees know how to use the new system or addition to your current system.  Every employee will benefit from attending a training session. Here are the types of training that an employee may need, depending on their position with the company:
  • Specialized training of special applications or features, such as Operator, Administrator or VoIP Network
  • Group and individual training for extensions and voice mail
  • Review user guides with your employees

New phone system upgrade Installation. Our technicians are certified on the equipment we sell, ensuring you of a complete phone system upgrade and installation. We are poised to perform your upgrade in a cost-effective, timely manner:
  • Testing all hardware and software with the system upgrade
  • Installing and testing any specific applications (Call Accounting, IP Applications, email integration, etc.)
  • Placing phones and other devices on the desktop; test and confirm operation
Software Assurance. Nearly all phone systems today offer software assurance. This is a service which can be purchased annually that provides full warranty and software updates for your system. This can keep your phone system software supported for manufacturer and dealer technical support. 

Post-Cutover Activities. Once your new phone system or system upgrade is installed (this is called “cutover”), there may be some changes you would like to make once you start using your system or upgrade. With this, you will have 30 days of FREE programming changes to make adjustments to the initial implementation of your upgrade.

We are committed to installing and maintaining your phone system upgrade in accordance with your expressed needs and expectations. Call us today to assess your needs for your phone system upgrade and design. You’ll be amazed at the difference a properly implemented system upgrade to an existing system can make once installed at your business. Call or request a quote today.

Serving these Dallas Ft. Worth Cities and More!

Office Telesystems serves Addison, Aledo, Allen, Alvarado, Argyle, Aubrey, Arlington, Azle, Balch Springs, Bedford, Benbrook, Burleson, Carrollton, Cedar Hill Cleburne, Colleyville, Coppell, Corinth, Crowley, Dallas, Decatur, Denton, Desoto, Duncanville, Ennis, Euless, Farmers Branch, Flower Mound, Forest Hill, Forney, Fort Worth, Frisco, Granbury, Grand Prairie, Grapevine, Haltom City, Highland Village, Hurst, Irving, Joshua, Keller, Kennedale, Lake Worth, Lancaster, Las Colinas, Lewisville, Little Elm, Mansfield, McKinney, Mid-Cities, Midlothian, North Richland Hills, Plano, Prosper, Red Oak, Richardson, Richland Hills, Roanoke, Rockwall, Rowlett, Sachse, Saginaw, Seagoville, Southlake, The Colony, Trophy Club, University Park, Watauga, Waxahachie, Weatherford, Westlake, White Settlement, Willow Park, Wilmer, Wylie and surrounding areas.

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