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When you have a Cloud VoIP Phone System, you expect to have a variety of features available to you when you need them, such as apps for mobile devices, chat messaging, video conference calls, CRM integration and more. VoIP stands for “Voice Over Internet Protocol”. This is a phone system that uses the internet instead…

Benefits of a Mobile App or Mobile Extension feature on your mobile device. Request a Phone System Quote Today For many business owners, organization leaders, and employees alike, the telephone system in their office, whether cloud VoIP or premise based VoIP, is packed with features that are rarely utilized. Many features in today’s business telephone systems have been…

Both carrier services (Internet, Analog lines, PRI, SIP Trunks) and Cloud VoIP Phone Systems have their own monthly cost. Are you paying too much monthly? No matter what voice and internet carrier services (AT&T, Verizon, Charter, Spectrum, Logix, etc.) or cloud VoIP services you have in your office, chances are you have an auto renewal clause in your…

Why do You Need Call Accounting in your Office? Here are 20 reasons why you need call accounting on your cloud or on premise phone system to track calls: Request a Quote 1. Detect fraudulent phone activity. Track questionable inbound and outbound calls, helping you quickly detect problems and avert risks.2. Reduce Labor Cost by identifying peak calling times,…

Getting Maximum Productivity Through Your Call Center Solution Many customers who operate call centers or inbound service centers are interested in ways to connect their phone system with their Customer Relationship Management (CRM) software, such as Salesforce, Act, Goldmine, Sugar and others. In this blog we will discuss the various ways to integrate phone systems…