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Cybersecurity is a Threat Businesses Cannot Ignore
Cybersecurity, along with VoIP phone system hacking, have become major concerns in today’s business landscape and are threats that can no longer be ignored. They are affecting companies of all sizes, from small businesses to large enterprises. In fact, recent studies show that cybersecurity now ranks as one of the highest priorities for SMBs. We’ve seen…
Read MoreCan Cloud VoIP Phone Systems Run When your Internet is Down?
When you have a Cloud VoIP Phone System, you expect to have a variety of features available to you when you need them, such as apps for mobile devices, chat messaging, video conference calls, CRM integration and more. VoIP stands for “Voice Over Internet Protocol”. This is a phone system that uses the internet instead…
Read MoreMobile App, or Mobile Extension Feature. Make Your Mobile Device Your Desk Phone Extension!
Benefits of a Mobile App or Mobile Extension feature on your mobile device. Request a Phone System Quote Today For many business owners, organization leaders, and employees alike, the telephone system in their office, whether cloud VoIP or premise based VoIP, is packed with features that are rarely utilized. Many features in today’s business telephone systems have been…
Read MoreWhat Type of Phone Service or Cloud VoIP Should You Use and Are You Paying too Much?
Both carrier services (Internet, Analog lines, PRI, SIP Trunks) and Cloud VoIP Phone Systems have their own monthly cost. Are you paying too much monthly? No matter what voice and internet carrier services (AT&T, Verizon, Charter, Spectrum, Logix, etc.) or cloud VoIP services you have in your office, chances are you have an auto renewal clause in your…
Read MoreGetting the Most from Your Call Center, Inbound Service Center
Getting Maximum Productivity Through Your Call Center Solution Many customers who operate call centers or inbound service centers are interested in ways to connect their phone system with their Customer Relationship Management (CRM) software, such as Salesforce, Act, Goldmine, Sugar and others. In this blog we will discuss the various ways to integrate phone systems…
Read MoreCloud/Hosted VoIP Phone Systems vs. Premise Based VoIP Phone Systems
Cloud/Hosted VoIP systems, also known as “UCaaS”, have become a preferred choice for many customers that are looking for a new voice solution for their offices. And on the surface it’s easy to see why. In most cases there is a small initial investment, one bill for equipment and service, the entire solution managed entirely by…
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