Products VoIP Systems, Audio Visual, Paging Systems and More Dallas-Fort Worth and Nationally Cloud-Hosted VoIP Phone Systems Office Telesystems offers cloud VoIP, cloud PBX, or hosted VoIP phone systems for Dallas, Fort Worth, the DFW area, and nationally. We offer cloud VoIP (also known as hosted solutions) for small and large business offices alike, whether working in an office or remotely, in single or multi-office designs. Cloud-Hosted VoIP Phone Systems Office Telesystems is an authorized dealer for the NetFortris/Fonality line of cloud VoIP phone systems. NetFortris is a veteran player in the cloud VoIP industry, not just another startup. NetFortris/Fonality provides unified communications and applications for growing businesses in any industry. More than 25,000 businesses across 99 countries rely on NetFortris/Fonality cloud VoIP phone systems to help them increase business momentum and their bottom line! Our customers select the deployment design voice connectivity and payment options that best meet their needs. NetFortris/Fonality provides a complete, business-grade cloud phone system design with every installation, understanding that the heart of a quality cloud phone system infrastructure is the quality of the network and the carrier solution behind it. Carrier services from NetFortris/Fonality are available as your primary or secondary bandwidth source. Many different GB VoIP phones are available, including brand new models from Poly and Yealink! Read More NEC Phone Systems Office Telesystems is a leading provider of NEC phone systems for the Dallas, Fort Worth, DFW area and nationally, including their hybrid VoIP phone system, the NEC SV9100! NEC Phone Systems The NEC SV9100 has just released a brand new, faster processor and a new line of VoIP and digital phones for the NEC SV9100, as shown above and below. The NEC SV9100 hybrid VoIP phone system is the unified communications solution of choice for businesses ranging from 3 lines and 3 phones up to its maximum capacity of 896 endpoints and 400 trunk lines, whether analog, PRI, or SIP VoIP! You can VoIP network up to 50 sites with a single system or a multi-system design for redundancy, disaster recovery, and remote workers. Designed to fit the needs of any small to medium-sized business model, the NEC SV9100 is built on cutting edge technology that supports voice, unified communications (UC), unified messaging, and mobility options right out of the box, maintaining an easy to use design for the end-user. Still have the NEC SV8100 or NEC UX5000 systems? Upgrade your system to the new, supported NEC SV9100 and retain much of your initial investment, including your server chassis, phones, and system cards! Choose the NEC SV9100S for small offices to 48 ports and the SV9100E for larger office needs. Office Telesystems has certified technicians for the SV9100 and all NEC systems we offer. Read More NEC SL 2100 Phone Systems Office Telesystems carries the new NEC SL2100 small business hybrid VoIP phone system for Dallas-Fort Worth and the DFW Metroplex! The NEC SL2100 is a cost-effective small business solution up to 80 endpoints, including small business multi-office VoIP networking applications and remote VoIP phone options. NEC SL 2100 Phone Systems The NEC SL2100 system has been our best selling small business phone system for the last 2 years! As a hybrid VoIP system, you can utilize digital phones to keep your LAN network costs down, but utilize VoIP where you need it, which is connectivity between sites or for remote VoIP phones. The NEC SL2100 is easily expanded from an entry-level system with 2 lines and 3 phones to a 4 chassis system supporting up to 128 extensions and 64 SIP trunks with up to 50 locations! Analog, digital, and VoIP phone options are available for desk extensions and the SL2100 will support analog lines, PRI, or SIP trunk voice lines. The NEC SL2100 also provides a hotel/motel software for small and boutique hotels of up to 120 rooms. Read More Avaya Telephone Systems We offer Avaya VoIP and digital PBX phone systems such as the Avaya IP Office for the Dallas-Fort Worth DFW area and nationally for enterprise business. See Avaya's new J100 Series VoIP phones as shown above! GB and wireless VoIP phone options are available. Service is also available on legacy Avaya products, such as the Avaya Partner and more. Avaya Telephone Systems Avaya IP Office is the right choice for any size business, including enterprise level phone system designs up to 2000 stations and 32 sites in digital or VoIP deployments. And now you have a brand new line of Avaya VoIP phones to choose from with the all new J100 series! Gigabit VoIP and wireless options are avialable. See photos above. If you're just getting started or already established and have a single office or multi-office configuration, Avaya IP Office is the the right solution for your business. Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all of their business communications on the device of their choice: Their laptop, mobile phone, office phone or home phone, using wired, wireless or broadband services. In today's work environment, the ability to quickly relocate your staff remotely and continue business operations can be vital to your success. The Avaya IP Office VoIP PBX phone system gives you the ability to quickly move your staff remote and work from anywhere with internet access and VoIP phones with optional desktop software and mobile device integration. Ask us today for more detail on how you can benefit from the Avaya IP Office VoIP phone system design.Avaya IP Office is available for single or multi-office installations, or remote workers, with larger project designs on a nationwide basis. Please request a quote or call our office for more information. Read More Overhead Paging Systems Office Telesystems provides overhead paging systems for Dallas-Fort Worth, DFW, regionally, and nationally. We provide one speaker overhead paging systems for small businesses to large multi-zone paging systems for schools, large warehouse facilities, and more. Overhead Paging Systems We work with quality brand names such as Valcom, Bogen, Viking, and more. Voice, data, and video cabling is also available along with an overhead paging system cabling that you may need for your new paging system. Audio visual systems, hybrid VoIP, and cloud phone systems are also available to compliment your overhead paging system investment. Read More Audio Visual Systems Office Telesystems can provide large and small audio visual system installations in the Dallas-Fort Worth area, as well as nationally. We have provided audio visual applications for schools, corporate offices, manufacturing, distribution, and more. We also provide voice, data, and video cabling to complete your audio visual system. Audio Visual Systems We've done many audio visual system designs that can incorporate your existing network infrastructure or be a complete stand-alone solution in a single office environment. Our audio visual system team of expert technicians has completed countless audio visual system applications for small and large businesses alike. These include single TV conference room applications to large facilities requiring sophisticated audio visual design for disaster relief, command center operations, customer presentation, office-to-office communications, and many other applications. Contact us today for a complete, affordable audio visual solution that can complement the unified communications in your office! Read More Mitel Phone Systems Office Telesystems provides Mitel phone systems for the Dallas-Fort Worth and surrounding DFW area, with hotel/motel and other larger system designs on a nationwide basis. Systems include the Mitel MiVoice 250, Mitel SX200ICP and more. Contact us today for new Mitel phone systems, Mitel system service, Mitel systems adds, or Mitel system maintenance agreements. Call Management System Software Metropolis Office Watch and Profit Watch call management system software options offer innovative software design and help businesses and hotels of all sizes maximize productivity, monitor emergency calls, capture revenue and control telephone costs through a wide range of sophisticated reporting options and flexible features. Call Management System Software OfficeWatch helps businesses across all verticals, including education, healthcare, manufacturing, SMB, financial and government. Benefits shown below can be realized by any size office, or multi office businesses. ProfitWatch for Hotels integrates with all property management systems and is being used at hotels, resorts, spas, casinos, time shares, condo/hotels and cruise lines. Additionally, ProfitWatch is certified for use by some of the largest hotel companies in the world, including Marriott International, InterContinental Hotels Group, Hilton, Choice Hotels and Starwood Hotels. Read More On Hold Marketing Office Telesystems is your authorized dealer in Dallas Fort Worth and nationally for Ocean Breeze On Hold Marketing products, one of North America's leading providers of telephone on hold marketing services and equipment for both cloud phone systems and premise based VoIP phone systems. On Hold Marketing Recordings are available with the player below or via MP3 for upload. Our emphasis is on providing telephone on-hold services and equipment with custom audio productions tailored to your business. You write your own script and Ocean Breeze will create a custom message to play for your on hold marketing customers. 88% of callers prefer a message on hold or on hold marketing to silence or the radio. Would you like your customers to hear your COMPETITORS radio commercial while on hold?? NO!! Silence makes an estimated 60% of callers hang up. Most of those callers don't call back. 72% of first time callers who hang up wind up shopping the competition. Message on Hold or on hold marketing reduces hang ups by any caller by 50% or more. Read More Call Recording Systems Office Telesystems offers call recording systems in Dallas, Fort Worth and nationally for your telephone system. We offer the finest in call recording solutions from Versadial and Intelligent Recording. Many businesses have a need for a call recording system for their offices, whether a small business with 3 phones or a 30000 employee multi office enterprise. Call Recording Systems Call recording systems can be utilized for on-demand recording or full-time call recording for every call in and out of the office. These two outstanding recording products offer digital and VoIP recording solutions from Versadial and Intelligent Recording are for any and all recording applications, in single and/or multi office design. There are five fundamental reasons why you should record phone calls:1. improve customer service2. record transactions of value3. Comply with industry regulations4. Legal compliance5. Increase security and avoid abuse Read More Samsung Phone Systems Samsung Phone Systems Office Telesystems has been an authorized dealer for Samsung phone systems in the Dallas Fort Worth area since 2011. After many successful years on the market Samsung Electronics America (SEA) has ended the sale of the Samsung OfficeServ phone system products as of September 30, 2019. The last day to order new OfficeServ systems, cards and VoIP phones was September 30, 2019. Some licensing is still available through September 30, 2020. We will continue to provide support for these products with refurbished equipment and service. Manufacturer technical support from Samsung will continue until September 30, 2021. As it has been, in-warranty hardware repair/replacement will continue for 5 years from the date of purchase from Samsung. The last day for any warranty coverage still valid will be September 30, 2024. If you have a significant investment in your Samsung system, count on Office Telesystems expert technicians to help you get as much as possible out of your investment until its time to invest in new technology. Some of the advantages to Samsung Officeserv:No software assurance feesOptions for analog, digital and VoIP desk setsScaleable architecture, including multi site with redundancy options5 year manufacturer parts warranty on all products purchased before September 30, 2019Mobility options available NEC SL1100 and DSX Phone Systems NEC SL1100 and DSX Phone Systems Office Telesystems provides NEC SL1100 phone systems sales and service for the Dallas Fort Worth area, regionally and nationally. Though the NEC SL1100 system is no longer manufactured or supported as of March of 2019, see NEC's new SL2100 hybrid VoIP phone system, which can utilize your current SL1100 desk phones, doorboxes and more! NEC SL1100 End of Life Announcement NEC has announced the end of life and end of support for the NEC SL1100 effective the 31st March 2019. The NEC SL1100 began production in 2012. NEC has made way for the newer NEC SL2100 platform. Here is the current status of the NEC SL1100 support from NEC: No new user licenses for System. You cannot add more licenses to the system.There are no more software updatesYou will still be able to obtain service from Office Telesystems but with limited capacityWe will have limited replacement parts available. Vodavi Phone Systems Vodavi Phone Systems for Dallas Fort Worth Many Vodavi (now Vertical) phone systems are no longer manufactured or supported, but are still seen in many small businesses in the Dallas Fort Worth area. These reliable, easy to use products have provided years of service for many of our customers. Vodavi was purchased several years ago by Vertical Communications, with much of the Vodavi product line discontinued with no manufacturer support available. Office Telesystems is a service provider for Vodavi phone systems such as the Vodavi Starplus STS as well as replacement hardware for all other Vodavi Phone Systems such as the Starplus 616, 1224, Starplus Digital 816, 1428, 4896, and XTS models. Vodavi systems are primarily digital phone systems with VoIP options available in some newer models. Vodavi phone systems are expandable telephone systems primarily designed for the SMB market up to 96 stations, with the Vodavi XTS IP expandable to 492 extensions. Vodavi phone systems are easy to use and affordable in a used or refurbished platform. System moves and service are available, however, with some issues you could realize extended downtime, costing you valuable business. If you are ready to move into new technology for your next phone system, we have several options available. You can view these options in our Products section, or contact your sales representative at Office Telesystems for more details. WIN Phone Systems WIN Telephone Systems Dallas Fort Worth WIN Telephone Systems are no longer manufactured or supported since 2013 but there are some WIN systems that still remain in operation in the Dallas Fort Worth area. WIN systems such as the WIN 36D, WIN 100D, WIN 48, 96,128CT and WIN 440CT systems have provided businesses many years of trouble free operation. Office Telesystems is one of the few remaining companies in Dallas Fort Worth that has parts for the WIN product lines. Contact us for service if you're trying to squeeze the last breath out of your WIN system, or for refurbished equipment until you are ready to upgrade to new technology. System moves, repairs, additions and maintenance contracts are available. Keep in mind since WIN phone systems are no longer manufacturer supported, service, support and repair options may be limited. Contact your sales representative at Office Telesystems if you're ready to invest in new technology for your business.