Posts by Office Telesystems
Unlock SMS Text with Cloud Hosted VoIP!
Unlocking the Power of SMS in Cloud Hosted VoIP Phone Systems SMS text messaging within cloud hosted VoIP phone systems is a feature you can unlock to increase your businesses bottom line. It is truly a game changer for many business models. In today’s fast-paced, mobile-first world, communication needs to be immediate, flexible, and convenient.…
Read MoreCybersecurity is a Threat Businesses Cannot Ignore
Cybersecurity, along with VoIP phone system hacking, have become major concerns in today’s business landscape and are threats that can no longer be ignored. They are affecting companies of all sizes, from small businesses to large enterprises. In fact, recent studies show that cybersecurity now ranks as one of the highest priorities for SMBs. We’ve seen…
Read MoreWhat Type of Phone Service or Cloud VoIP Should You Use and Are You Paying too Much?
Both carrier services (Internet, Analog lines, PRI, SIP Trunks) and Cloud VoIP Phone Systems have their own monthly cost. Are you paying too much monthly? No matter what voice and internet carrier services (AT&T, Verizon, Charter, Spectrum, Logix, etc.) or cloud VoIP services you have in your office, chances are you have an auto renewal clause in your…
Read MoreGetting the Most from Your Call Center, Inbound Service Center
Getting Maximum Productivity Through Your Call Center Solution Many customers who operate call centers or inbound service centers are interested in ways to connect their phone system with their Customer Relationship Management (CRM) software, such as Salesforce, Act, Goldmine, Sugar and others. In this blog we will discuss the various ways to integrate phone systems…
Read MoreCloud/Hosted VoIP Phone Systems vs. Premise Based VoIP Phone Systems
Cloud/Hosted VoIP systems, also known as “UCaaS”, have become a preferred choice for many customers that are looking for a new voice solution for their offices. And on the surface it’s easy to see why. In most cases there is a small initial investment, one bill for equipment and service, the entire solution managed entirely by…
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